An engineer making an "internal change" at social media giant Twitter caused a large service outage on Monday.
"Some parts of Twitter may not be working as expected right now," the company said in a post Monday. "We made an internal change that had some unintended consequences. We're working on this now and will share an update when it's fixed."
Platformer reported Monday that users encountered a number of connectivity issues and various other glitches with links and the service during the day Monday, that were likely caused by an engineer at the company.
"On Monday, the engineer made a 'bad configuration change' that 'basically broke the Twitter API,'" the publication reported, based on the account of a current employee.
"A small API change had massive ramifications," Twitter owner Elon Musk posted on the service later Monday. "The code stack is extremely brittle for no good reason. Will ultimately need a complete rewrite."
Business Insider reported Tuesday that employees at the company are growing "numb" to the now frequent outages.
"This type of outage has become so frequent that I think we're all numb to it," a current employee told Platformer.
Since shelling out some $44 billion to purchase the social media platform in October 2022, and laying off thousands of employees, Musk's Twitter has been plagued with glitches and outages, according to the report.
The news outlet said that apparently one engineer was assigned to "a major project" that was integrated throughout several "critical" systems that caused the chaos.
"This is what happens when you fire 90 percent of the company," another current employee told Platformer.
Monday was the latest in a string including five other "high profile" service disruptions since Jan. 23, according to the report.
The outages impacted different devices, groups, and users of the system and included Android users being unable to load or post new tweets, sending out false "error" messages telling users they had reached their tweet limit for the day, as well as instances of disruptions to both loading tweets and display on the timeline, the report said.
According to the report, all of the layoffs have only left 550 full-time engineers at the company to deal with myriad technical issues.
The problems are not all just Musk's responsibility, or management of the company.
One employee said that many issues are related to the "tech debt" of Twitter 1.0, where changes being made bring the whole system down.
"There's so much tech debt from Twitter 1.0 that if you make a change right now, everything breaks," one current employee told Platformer.
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