United Airlines gave a $10,000 travel voucher to a Washington, D.C., woman who was bumped from a flight to Austin Thursday because of a broken seat on the plane.
Allison Preiss began complaining on Twitter about being bumped from the flight, but her complaints stopped after she was offered a $10,000 travel voucher and a seat on the next flight, USA Today reported.
Preiss was bumped because no one volunteered to give up their seat and she paid the lowest fare for the full flight, USA Today reported. She was at first offered a $1,000 travel voucher, but it was bumped up to $10,000 when she asked for a cash refund.
United confirmed to USA Today in an email that Preiss was offered the $10,000 voucher.
The airline’s policy changed to allow that amount to be offered after David Dao was dragged off a United flight last year and ended up bloody and injured.
Preiss, a communications director, was traveling to Austin to attend her friend’s bachelorette party. She told ABC News, “I can say it was the best flight delay ever,” after being offered the huge voucher.
Preiss tweeted all throughout the incident, giving details like the fact that she also got meal vouchers for the delay. She said she was thinking about going to Hawaii with her voucher.
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