Twitter's harassment policy got an update on Tuesday, with the company offering users new tools for reporting and blocking those acting abusively.
"We're improving the reporting process to make it much more mobile-friendly, require less initial information, and, overall, make it simpler to flag Tweets and accounts for review," the company
wrote in a blog post, where it showcased the new features with a short video.
In addition to the improved flagging system, Twitter has also created a "Blocked Accounts" page that "shows you the accounts you've blocked," in an easy-to-use dashboard view.
TechCrunch reported that previously, "blocked accounts could continue to tweet and respond to you but you would no longer see this activity. Now, blocked accounts will no longer be able to view your profile at all."
According to The New York Times, Twitter has long been a forum for free speech, sometimes to the detriment of those being harassed. It didn't, for example, have a button for reporting harassment until July 2013 — just before its IPO. Now, as the maturing social network tries to recruit new users, it's also taking care to create a welcoming environment.
"One of the core tenets of Twitter is we want users to have control over their experience. We don't want to be in a position to say this is the experience you should have," said Del Harvey, Twitter's vice president of trust and safety.
Part of Twitter's mission in improving the blocking system is to give users the option of not only reporting threats and harassment, but also excising content from their Twitter feed that is simply unwanted. That way, Twitter becomes a little more like Burger King in letting users have it their way.
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