The U.S. Secret Service apparently is in need of sarcasm detection software that can tell when social media posters are being ironic and smart-alecky.
In a
Request for Proposals posted Monday, the Secret Service said it is looking for “social media analytics” software that can do sentiment and trend analysis on Twitter, and also has the “ability to detect sarcasm and false positives.”
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Secret Service spokesman Ed Donovan
told The Washington Post that the government organization isn’t looking to detect “solely” sarcasm.
“Our objective is to automate our social media monitoring process. Twitter is what we analyze. This is real time stream analysis,” Donovan told the Post. “The ability to detect sarcasm and false positives is just one of 16 or 18 things we are looking at. We are looking for the ability to [quantify] our social media outreach.”
Donovan told the Post that the Secret Service wants to create a Twitter monitoring service that would track trending, important issues that affect the government. He gave as an example when people were trapped in a tunnel under the Capitol during the 2009 inauguration because they couldn’t get through security.
There was no sarcasm detection software necessary for some online commenters.
One woman took the time to clear it up for the Secret Service.
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