Instagram Apologizes After Test Spawns Furious Backlash

(AFP/Getty Images)

Thursday, 27 December 2018 11:42 AM EST ET

Facebook's Instagram on Thursday rolled out what it thought was a small-scale test of a new tap-to-advance feature that lets users scroll through posts horizontally. But the new feature went to more users than it expected -- touching off an instant freak-out among Instagram users and leading the social network to swiftly pull the plug on the test.

Adam Mosseri, whom Facebook recently installed as head of Instagram with the departure of the photo-and-video-sharing app's founders, responded to users on Twitter, explaining that the horizontal-scrolling feature was "supposed to be a very small test that went broad by accident. Should be fixed now. If you're still seeing it simply restart the app. Happy holidays! ."

Mosseri also tweeted, "Sorry for the confusion! Always trying new ideas, usually with a much smaller number of people..."

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Facebook's Instagram on Thursday rolled out what it thought was a small-scale test of a new tap-to-advance feature that lets users scroll through posts horizontally. But the new feature went to more users than it expected -- touching off an instant freak-out ...
instagram, test, apology
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2018-42-27
Thursday, 27 December 2018 11:42 AM
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