Methodology | Advertise | Full Winners List | Licensing Options
Best Cruise Lines (Top 3)
|
|
Averaging one crew member for every two passengers, Celebrity Cruises also wins in the customer service category. Guests rave about crew members, including professional yet friendly captains, who greet them with a smile and take time to learn passengers’ names.
|
|
|
Holland America Line cruises average between two and three passengers for every crew member, and it ranks high for its polished customer service from friendly and attentive crew on the elegantly appointed vessels.
|
|
|
Princess Cruises also scored high in the customer service department onboard, offering guests the kind of personalized service where crew take the time to learn your name and where you’re traveling from.
|
Best Cruise Vessels (Top 3)
|
|
Royal Caribbean's Allure of the Seas wins again in this department thanks to its friendly and attentive onboard crew.
|
|
|
Carnival Ecstasy came in second with readers rating crew members as excellent and often a lot of fun.
|
|
|
Another favorite vessel, Regal Princess, placed third for its onboard customer service thanks to its fun crew and staff who go out of their way to cater to passengers.
|
Methodology | Advertise | Full Winners List | Licensing Options