Comcast Corp. is offering a low-income package that includes two months of free internet.
Millions of Americans have been forced to work and study from home as employers and government officials urge people to stay away from workplaces and schools to reduce the potential to spread the coronavirus.
The speed of the Comcast program’s internet service has been increased to 25 Mbps for downloads and 3 Mbps for uploads.
Comcast (CMCSA) is also pausing customer data plans for 60 days, giving all customers unlimited data for no additional charge, Comcast said.
“During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet – for education, work, and personal health reasons,” said Dave Watson, Comcast Cable Chief Executive Officer. “Our employees also live and work in virtually every community we serve, and we all share the same belief that it’s our Company’s responsibility to step up and help out.”
Comcast is also among the major internet providers - including AT&T Inc. and Verizon Communications Inc. - agreeing not to terminate service for subscribers for the next 60 days if they are unable to pay their bills due to disruptions caused by the coronavirus.
Federal Communications Commission Chairman Ajit Pai said after calls with more than 50 companies that they also agreed to waive any late fees residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic, Reuters said.
Others agreeing to take part include Alphabet Inc.'s Google Fiber, Charter Communications Inc., CenturyLink Inc., Cox Communications, Sprint Corp., T-Mobile US Inc.
"As the coronavirus outbreak spreads and causes a series of disruptions to the economic, educational, medical and civic life of our country, it is imperative that Americans stay connected," Pai said in a statement. "Broadband will enable them to communicate with their loved ones and doctors, telework, ensure their children can engage in remote learning."
Many companies also agreed to waive data limits for the next 60 days.
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