Tags: vizio | recall | tipping | tvs

Vizio Recall Issued After 51 Reports of Damage From Tipping TVs

Image: Vizio Recall Issued After 51 Reports of Damage From Tipping TVs
(Vizio)

By    |   Friday, 08 Aug 2014 10:10 AM

A Vizio recall has been issued for the company's 39-inch and 42-inch 2014 E-series TVs after it was discovered that the sets are at risk of snapping off their flimsy bases and crushing whatever's beneath.

In the words of the U.S. Consumer and Product Safety Commission, which issued the recall on Wednesday, "The stand assembly can fail and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer."

The company issued a tweet and a dedicated portion of its website to address the issue that same day. It said it had received 51 complaints of tipping TVs, but no injuries have been reported thus far.

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The recall affects models sold from December through June for between $370 and $450. In total, the recall affects roughly 245,000 units. According to CNet.com, "They were originally manufactured in China and Mexico by AmTran of Taiwan, owner of the JVC brand and maker of TVs for numerous brands including Vizio."

Consumers who bought the TV can call, email, or contact Vizio via its dedicated recall page, Support.Vizio.com/Safety-Notice. After submitting a claim for one of its affected models, CNet reported that they received a message informing them they would receive a replacement stand.

"Your replacement stand will ship within seven days. Vizio recommends that you remove the TV from its current stand and store the TV in a safe place until the replacement neck / stand assembly arrives," it read.

Vizio also stated on its website that it's "extending its standard one-year limited warranty to two years from the date of purchase for this specific issue."

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A Vizio recall has been issued for the company's 39-inch and 42-inch 2014 E-series TVs after it was discovered that the sets are at risk of snapping off their flimsy bases and crushing whatever's beneath.
vizio, recall, tipping, tvs
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2014-10-08
Friday, 08 Aug 2014 10:10 AM
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