UPS Malware Breach Exposes Personal Info of 100,000 Retail Customers

A malware breach found on the systems of 51 retail locations of The UPS Store in 24 states has exposed personal credit card information, email addresses, and postal addresses for thousands of customers, the company said.

According to The Associated Press, the malware gathered information on 100,000 UPS transactions from late January to early August of this year.

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Anti-virus software utilized by UPS reportedly didn’t detect the malicious breach and a U.S. Department of Homeland Security bulletin was sent to the company in late July, alerting UPS of the data breach.

UPS spokesperson Chelsea Lee told the AP the company wasn’t aware of any fraud related to the breach. Lee said the security issues were fixed by Aug. 11 by a private firm hired by UPS, adding that the stores impacted by the attack were not electronically linked and that the investigation into what led to the breach is continuing.

In the meantime, UPS has said it is providing credit monitoring assistance and identity protection for the company’s customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Louisiana, Maryland, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Virginia, and Washington. The 51 stores that were impacted can be found at www.theupsstore.com/security.

The UPS data breach, while smaller, is reminiscent of the attack on millions of Target customers’ financial information during the last holiday shopping season.

The Wall Street Journal reported Wednesday that Target’s second-quarter earnings fell by more than 60 percent, due largely to the data attack.

"We're continuing to heal the business," John Mulligan, Target’s chief financial officer, told reporters. "Don't get me wrong. We're not where we need to be from a traffic perspective."

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