Tags: united | passenger | pee | cup

United Passenger Pees in Cup After Being Told to Stay in Seat

Image: United Passenger Pees in Cup After Being Told to Stay in Seat
(AP)

By    |   Thursday, 11 May 2017 09:26 AM

A United Airlines passenger said she was forced to pee in a cup after a flight attendant told her to stay seated while the plane prepared to land.

Nicole Harper said flight attendants wouldn’t allow her to get out of her seat to use the restroom because the seat belt sign was on.

“After explaining that I have an overactive bladder and would either need to use the restroom or pee in a cup, I was handed a cup by flight attendants,” Harper said.

The incident on a flight from Houston to Kansas City was on the same day David Dao, 69, suffered injuries after being dragged off a United flight in Chicago, according to the Chicago Tribune.

“You would think peeing in a cup on an airline in front of my family and strangers would be the worst part of this story,” said Harper. “But the way I was treated by flight attendants afterwards was worse.”

Harper said the attendants “shamed her,” saying they would be filing a report about the incident and that the row of seats where she peed in the cup would have to be thoroughly cleaned.

“As an emergency room nurse I completely understand having a bad day on the job and having to deal with undesirable bodily fluids,” Harper said. “What I don’t understand is ZERO customer service. If I treated a patient this poorly I would surely have consequences.”

Harper, a mother of two, told CBS affiliate KCTV that she felt humiliated by the entire situation.

Harper said she has complained to United Airlines about the incident since early April, but after her complaint was ignored, she decided to take to Facebook early Saturday and now she’s happy with the way local news has told her story, said the Tribune.

United Airlines issued a statement telling its side of the story, according to the International Business Times.

“Customer safety is always our first priority,” said United. “Initial reports from the Mesa Airlines flight attendants indicate that Ms. Harper attempted to visit the lavatory on descent and was instructed to remain seated with the seat belt fastened per FAA regulations. At no point during the flight did flight attendants suggest that Ms. Harper use cups instead of the lavatory. We have reached out to Ms. Harper to better understand what occurred and we continue to review what happened.”

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A United Airlines passenger said she was forced to pee in a cup after a flight attendant told her to stay seated while the plane prepared to land.
united, passenger, pee, cup
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2017-26-11
Thursday, 11 May 2017 09:26 AM
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