Tags: steve ells | apology | chipotle | closed | e coli

Steve Ells Apology: Chipotle CEO Sorry to Customers Who Got Sick

Image: Steve Ells Apology: Chipotle CEO Sorry to Customers Who Got Sick
A sign showing that the Chipotle Mexican Grill seen at 1924 Beacon St. is closed on December 8, 2015, in Boston, Massachusetts. (Scott Eisen/Getty Images)

By    |   Thursday, 10 Dec 2015 01:22 PM

Steve Ells, the CEO and founder of Chipotle Mexican Grill, apologized Thursday to customers sickened in the restaurant chain's second illness outbreak in as many months.

Some 141 Boston College students are sick with a norovirus after a group of them ate at a Chipotle in Brighton over the weekend, The Associated Press reported, though the school noted that 12 of those sickened did not eat at the restaurant.

The norovirus is just the latest food scare for Chipotle on the heels of an E. coli outbreak that reportedly sickened at least 52 people in nine states last month, according to the Centers for Disease Control and Prevention.

In an interview with Matt Lauer on "Today" Thursday, Ells apologized to those sickened and vowed to institute more stringent food safety procedures.

"It's a really tough time,'' Ells said. "I have to say I'm sorry for the people that got sick. They're having a tough time. I feel terrible about that, and we're doing a lot to rectify this and make sure it doesn't happen again."

The norovirus can be transmitted through contaminated food or water, or by touching contaminated surfaces, according to the CDC. Symptoms include stomach pain, nausea, diarrhea, and vomiting. Health officials believe a sick employee may have contributed to the outbreak, according to the AP.

Though its not clear yet what menu items are responsible for the E. coli outbreak, the illness causes diarrhea and abdominal cramps and, if left untreated, can lead to a type of kidney failure, according to the CDC.

Ells said that the E. coli outbreak has forced the company to review how its ingredients are being handled.

"If there is a silver lining in this is we looked at every single ingredient we use," he told The Boston Globe. "It has caused us to put into place practices . . . that will put us 10 to 15 years ahead of the industry norm. They are so far above the industry norm, that we will be safest place to eat."



© 2017 Newsmax. All rights reserved.

   
1Like our page
2Share
TheWire
Steve Ells, the CEO and founder of Chipotle Mexican Grill, apologized Thursday to customers sickened in the restaurant chain's second illness outbreak in as many months.
steve ells, apology, chipotle, closed, e coli
344
2015-22-10
Thursday, 10 Dec 2015 01:22 PM
Newsmax Inc.
 

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

NEWSMAX.COM
America's News Page
© Newsmax Media, Inc.
All Rights Reserved