Tags: free | check bags | southwest | jetblue

Southwest Now Only Major US Airline With Free Checked Bag Perk

Image: Southwest Now Only Major US Airline With Free Checked Bag Perk
(Rick Wilking/Reuters, file)

By    |   Tuesday, 30 Jun 2015 10:56 AM

JetBlue Airways began charging a $20 fee for checked baggage on Tuesday, leaving Southwest Airlines as the only major U.S. carrier not to charge for the service.

According to Reuters, JetBlue announced that it would eventually levy the fees back in November, at which time Southwest took a victory lap on social media with its hashtag campaign #BagFlyFree.



Marty St. George, a JetBlue executive vice president, said in a Friday interview with Bloomberg News that its customer surveys showed that it wasn't getting any credit for not having the fees, as most consumers assume all airlines have them.

"We do this research regularly, and we have seen a change over the years," he said. "The feedback from customers is always: Don’t touch the TVs, don’t touch the snacks, don’t touch the Wi-Fi, don’t touch the crew."

"We didn’t really see free bags pop," he added.

Roughly 50 percent of JetBlue customers check bags. Beyond the $20 fee for the first bag, JetBlue will charge $35 for a second. Additionally, the company will reduce legroom on its 150-seat Airbus A320s from 34.7 inches to 33.1 inches in order to add 15 seats to each flight beginning next year. It will retain its status as the airline with the most legroom, however, even with the reduction.

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JetBlue Airways began charging a $20 fee for checked baggage on Tuesday, leaving Southwest Airlines as the only major U.S. carrier not to charge for the service.
free, check bags, southwest, jetblue
237
2015-56-30
Tuesday, 30 Jun 2015 10:56 AM
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