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Facebook's 'Real Name' Policy Tweaked to Help Those Who Need It

Image: Facebook's 'Real Name' Policy Tweaked to Help Those Who Need It
(Facebook)

By    |   Thursday, 17 Dec 2015 10:56 AM

Facebook announced Tuesday that it plans to keep its "real name" policy, but will begin testing on processes to make it easier for users to make the case for using an alternative moniker on their profiles.

Justin Osofsky, Facebook's vice president of global operations, and Todd Gage, product manager, said in a company blog post that, while it is important to keep Facebook's current policy, the company wanted to find a way to respond to those who feel they need to use a different name.

"When people use the names they are known by, their actions and words carry more weight because they are more accountable for what they say," Osofsky and Gage wrote. "We're firmly committed to this policy, and it is not changing."

"However, after hearing feedback from our community, we recognize that it's also important that this policy works for everyone, especially for communities who are marginalized or face discrimination. That's why we're continuing to make improvements in this area," the blog post continued.

Facebook will begin testing a new version of the name-reporting process and will start asking for more information when someone reports a fake name.

"This additional context will help our review teams better understand why someone is reporting a name, giving them more information about a specific situation," the Facebook blog stated. "We're also testing a new tool that will let people provide more information about their circumstances if they are asked to verify their name."

"People can let us know they have a special circumstance, and then give us more information about their unique situation. This additional information will help our review teams better understand the situation so they can provide more personalized support."

Adam Clark Estes, of Gizmodo.com, said in the past it was nearly impossible to change the name on your Facebook profile. With Facebook's new tools, it gives those with special concerns an avenue to do so and protect them from possible harassment.

"Facebook will guide you through a process that lets you explain your situation better so that its moderators can make a more informed decision when approving your name change," Estes wrote. "You'll also be able to use more documents to verify your name and even keep access to your account for seven days while waiting for verification."

"The reporting tool is more straightforward. When you report a name, you'll be prompted to explain why you're doing it. This is presumably to discourage trolls from reporting people without good reason," he continued.

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Facebook announced Tuesday that it plans to keep its "real name" policy, but will begin testing on processes to make it easier for users to make the case for using an alternative moniker on their profiles.
facebook, real, name, policy, testing
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2015-56-17
Thursday, 17 Dec 2015 10:56 AM
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