Tags: eclipse | hertz | cancellations | solar

Eclipse Hertz Cancellations Spoil Solar Stunner for Travelers

Image: Eclipse Hertz Cancellations Spoil Solar Stunner for Travelers

Hertz had to make cancellations after overbooking for the solar eclipse in Oregon. (Saul Loeb/AFP/Getty Images)

By    |   Monday, 21 Aug 2017 06:05 AM

Hertz cancellations are leaving solar eclipse viewers angry after the rental car agency overbooked reservations in the Portland, Oregon, area for the Aug. 21 phenomenon.

The total solar eclipse is expected to make landfall in Oregon and cut and path across the Midwest and southeast. According to The Oregonian, about a million people are expected to view the eclipse live as it travels from the Oregon coast to eastern Oregon for the first time since 1979.

Hertz admitted it overbooked reservations, resulting in "several hundred" cancellations.

"We inadvertently overbooked reservations for the Portland area for the week of the solar eclipse," Hertz Communications Manager Lauren Luster told KOIN-TV in a statement. "Some affected customers did receive initial phone calls last week from our local team (not robocalls) apologizing for the inconvenience and offering a rental voucher.

"We are reaching out to those customers this week to let them know that we are bringing in additional fleet from outside areas to fulfill as many customer reservations as we can," Luster's statement continued.

Mary Anne Egan, who is traveling to Oregon with her daughter to see the total solar eclipse, told KOIN-TV her reservation was canceled and she doesn't know what she will do.

"We've put all this time and effort into this and now we can't even do some of the stuff we were trying to do," Egan said.

Others expressed their frustrations on social media.

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Hertz cancellations are leaving solar eclipse viewers angry after the rental car agency overbooked reservations in the Portland, Oregon, area for the Aug. 21 phenomenon.
eclipse, hertz, cancellations, solar
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2017-05-21
Monday, 21 Aug 2017 06:05 AM
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