Boston Globe reporters were on the streets Sunday morning, not hunting for news but delivering the newspaper to subscribers after continuing problems with a new money-saving way of delivering the paper to its readers.
The newsroom was pressed into service as the Globe tried to work out delivery questions with its new vendor ACI Media Group, said the Huffington Post
. ACI Media also delivers the Atlanta Journal-Constitution and the Los Angeles Times, said Boston.com
"(Using the editorial staff) is clearly not a long-term solution – but we hope you can be patient as our top administrators sort things out," said the Boston Globe
's chief executive officer, Mike Sheehan.
According to the Globe, ACI took over home delivery in Greater Boston last Monday and has yet to hire enough drivers to cover every route. Also, many of the new delivery routes lack any logical sequence, leaving drivers criss-crossing communities and making repeated trips to the same neighborhoods.
Problems with home delivery on Wednesday left subscribers to complain on social media about missing newspapers after swamping the publication's phone systems, according to the Globe.
"We apologize for the disruption," Sheehan had said in an interview last week. "We know that people depend on us every day."
Globe crime reporter Evan Allen told the Huffington Post that the idea of reporters delivering the paper started off as a joke, but some started to think it was actually a good idea.
"It was hard to listen to people saying they were subscribers for 30 years and were not getting their paper," said Allen. "We felt really bad about that. One of the reporters said they were delivering to an elderly housing complex. Reporters said as soon as people heard the paper thump down on the door, they picked it up. They were waiting for it."
Several Boston Globe reporters and the public made the most of their new paper carriers, according to social media.
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