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Best to Worst Airlines Based on Methodology Not Headlines

Best to Worst Airlines Based on Methodology Not Headlines

A Boeing 737 of Alaska Airlines at Las Vegas McCarran International Airport on April 15, 2014.

By    |   Thursday, 28 June 2018 12:26 PM

A U.S. travel website has ranked the best to worst airlines based on methodology as opposed to headlines because, let's face it, these past few months have not exactly been great in terms of media exposure for flight companies.

This week alone has seen a woman have a meltdown on a Spirit Airlines flight, another passenger died onboard a United Airlines flight and, in a separate incident, police stormed a JetBlue flight after the pilot accidently sent a false hijack code to air traffic control.

The Federal Aviation Administration noted that 2,587,000 passengers fly in and out of U.S. airports every day.

Furthermore, according to the National Air Traffic Controllers Association, about 87,000 flights zip across the U.S. every day, Right This Minute noted.

In light of this, The Points Guy set about compiling its second-annual comprehensive study of the largest airlines in the U.S. and ranked them according to criteria including price, cabin comfort and frequent flyer programs.

At the top of the list for a second consecutive year is Alaska Airlines, which ranked in the top three in at least half of the criteria set forth by The Points Guy, and scored high in airfare, on-time arrivals, baggage handling, customer satisfaction and its best-in-the-industry frequent flyer program.

Coming in at second is Southwest Airlines, which jumped up from sixth in the last study, making strides in its lower airfare and increased route network, while rating high in customer satisfaction and baggage and change fees.

Rounding off the top three is Delta Airlines, which also made a massive leap from the last study, where it came in at seventh. The Points Guy cited improvements in airfare and bumps as reason for the jump.

On the opposite end of the scale, Hawaiian Airlines came in last and, while The Points Guy noted that the airline had certain strengths, it did not perform well in airfare and the size of its route network, which ultimately led to its downfall.

The full list is as follows:

  1. Alaska Airlines
  2. Southwest Airlines
  3. Delta Airlines
  4. United Airlines
  5. Frontier Airlines
  6. American Airlines
  7. Spirit Airlines
  8. JetBlue Airlines
  9. Hawaiian Airlines

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A U.S. travel website has ranked the best to worst airlines based on methodology as opposed to headlines because, let's face it, these past few months have not exactly been great in terms of media exposure for flight companies.
best, worst, airlines, ranked
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2018-26-28
Thursday, 28 June 2018 12:26 PM
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