Tags: 911 | facebook | complaints | outage

911 Facebook: LA Cop Says Station Got Emergency Calls About Outage

By    |   Monday, 04 Aug 2014 08:17 AM

Calls to 911 over last week's downed Facebook service in Los Angeles County are being investigated, but it's actually a law enforcement officer who's under the microscope.

It all started Friday when Sgt. Burton Brink, a public information officer at the Los Angeles County Sheriff Department's Crescenta Valley station, posted on Twitter and asked people not to call the station to report Facebook outages.

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But the department later said it could not confirm that it actually received those calls Brink tweeted about. Capt. Britta Steinbrenner told NBC News that the department is investigating the matter and "it was not immediately clear if Brink violated department policy."

Regardless, Facebook did indeed experience "an issue that is affecting all API and web surfaces," according to its status page just before noon EST on Friday. The social network went on to state that its "engineers detected the issue quickly and are working to resolve it ASAP." 

Facebook reported that everything was "almost back to normal" by 1:40 p.m.

Over at the Los Angeles Police Department, there was also a mix-up as to whether the station had received any 911 calls in regards to Facebook being down, according to KTLA-TV.



But it turns out that the station did not actually receive any 911 calls. Officers there were reportedly hosting a Twitter Q&A at the time, and it was there that people were apparently venting their frustrations.


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Calls to 911 over last week's downed Facebook service in Los Angeles County are being investigated, but it's actually a law enforcement officer who's under the microscope.
911, facebook, complaints, outage
378
2014-17-04
Monday, 04 Aug 2014 08:17 AM
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