Apple Inc. released an update to its operating system for the iPhone to fix software issues. The company may have created bigger problems in the process.
IPhone owners who updated their iOS8 software to the latest version experienced dropped cellular service so they couldn’t make calls, according to scores of complaints posted on Twitter. The fingerprint reading Touch ID feature also isn’t working after the update, according to customers.
“No service on my iPhone after iOS 8.0.1,” said one Twitter user. “DO NOT UPDATE,” said another.
Trudy Muller, a spokeswoman for Cupertino, California-based Apple, had no immediate comment.
Apple has experienced snafus with the iOS8 mobile software since it was released last week. Popular applications made by Facebook Inc., Dropbox Inc. and others also have been crashing more frequently. Customers have complained about having to delete photos, videos and apps to make room for the new software. According to data from Crittercism Inc., an analytics firm, iOS 8 causes apps to crash about 3.3 percent of the time, or 67 percent more than last year’s version.
Apple released the iOS8 update to fix software bugs and add the health and fitness-monitoring application HealthKit. The program had been cut from last week’s initial release because the company discovered problems before making it available to the public.
The iOS software is the system that powers the iPhone, iPad and iPod Touch. According to Apple, 46 percent of devices connecting to the company’s App Store are running iOS 8.
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