Twitter CEO Jack Dorsey on Wednesday defended his company against charges of attempting to stifle conservative points of view, telling House lawmakers the social media platform believes “strongly in being impartial.”
Twitter has been repeatedly accused of a practice known as "shadow banning," in which the platform de-emphasizes certain accounts in search results.
"We believe strongly in being impartial, and we strive to enforce our rules impartially," Dorsey said in his testimony, posted by CNBC. "In fact, from a simple business perspective and to serve the public conversation, Twitter is incentivized to keep all voices on the platform."
Dorsey added that a data analysis by Twitter, controlling for several factors, found that a single tweet by a Republican member of Congress is viewed as many times as a single tweet by a Democratic member of Congress, CNBC reported.
But GOP Lawmakers laid into Dorsey about the issue, the Washington Examiner reported.
“It takes years to build trust, but only 280 characters to lose it," said committee chairman Rep. Greg Walden, R-Ore. "It is critical you are living up to your own promises and expectations you set out for your customers."
Rep. Mike Doyle, D-Penn., however, pushed back on House Majority Leader Kevin McCarthy’s accusations that Twitter “shadow-banned” conservative users, calling it “a load of crap,” the Examiner reported.
Earlier in the day, Twitter shares slipped as much as 6 percent during Dorsey's testimony before the Senate Intelligence Committee on meddling in the 2016 election — part of a steep tech sell-off on the Nasdaq Composite and S&P 500, CNBC reported.
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