The chairman of the Iowa Democratic Party took to the podium Tuesday to "deeply" apologize for the technical glitch that left caucus results in limbo — and candidates and supporters angry and frustrated.
"I apologize deeply for this," state party chair Troy Price told reporters before announcing the first 62% of results almost 24 hours after the caucuses began. Price called the glitch "unacceptable."
"We hit a stumbling block on the reporting of the back end of the data, but we know this data is accurate," he said.
"Last night, we were faced with multiple reporting challenges, and decided out of an abundance of caution to protect the integrity of the Iowa caucuses and their results by taking the necessary steps to review and confirm the data," he said. "A thorough, transparent and independent examination of what occurred yesterday will follow."
For hours Monday night, candidates and the media were told only that a technical issue was slowing the reporting and that results would be issued shortly.
But as the hours continued and campaigns began to grumble, eventually explanations came out that an app being used for the first time had malfunctioned and was reporting only partial results. A backup hotline was overwhelmed and also wasn't working as planned.
Price said his priority was to ensure the "accuracy and integrity of the results."
"The bottom line is that we hit a stumbling block on the back end of the reporting of the data, but the one thing they want you to know is that we know that the data is accurate," he said.
A paper trail and documentation is being used to verify the results, added.
"This is personal to me," Price said. "I am a lifelong Iowan, and I have caucused for 20 years. And I know how important it is for, to our party, to our state, and to everyone from our neighbors to new voters to be able to come together all across the state."
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