Tags: Survey | Recruiting | Hiring | Job-Market

Survey: Miscues in Recruiting, Hiring Add to Job-Market Woes

By    |   Friday, 06 Jul 2012 07:55 AM

While the unemployment rate in the U.S. remains above 8 percent, there is an abundance of high-skill positions for which many firms are having a hard time finding qualified candidates. This situation, in turn, helps keep the unemployment rate high, USA Today reported.

In addition, a reluctance among firms to add positions due to global economic uncertainty is keeping the rate high.

However, a new survey by Beyond.com, a job search website, showed that poor communication often inhibits human resource personnel from identifying qualified candidates.

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Rich Milgram, chief executive officer of Beyond.com, said job descriptions are often too ambiguous or too specific, leading HR staff to dismiss qualified candidates because they don’t fully comprehend what the hiring managers desire, USA Today reported.

"There's a gap in posting and relaying the information," Milgram said, citing conversations with employers.

Milgram noted that recruiters often miss subtleties. For instance, he explained, an HR staffer might seek an accountant who is proficient in bookkeeping, while the hiring manager is seeking an accountant who can provide deeper analysis of the data. Further, he added, many mistakenly believe that a job seeker must have all of the skills listed by the hiring manager.

Employers also perform exceedingly specific keyword searches, which can miss qualified candidates, the newspaper reported. For example, firms that were seeking truck drivers and typed in “commercial drivers license” on Beyond.com would have had a result of 1,200 resumes. But these firms would have missed seeing the 12,800 resumes that used the abbreviation “CDL.”

More than a fourth of 1,700 people looking for jobs in a recent survey by the job search site said their biggest frustrations were that the job descriptions did not have enough detail and that they knew more about the required skills for the job than did the recruiters.

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Milgram believes heavy layoffs in HR departments and recruiting firms during the recession have resulted in many new recruiters being overworked and not familiar with employers.

While Kathy Kane, senior vice president of the staffing firm Adecco, told USA Today that the bigger issues are that employers have become too selective and that there is a genuine skills gap, she agreed with Milgram that fewer recruiters have enough time to get the specific details about the jobs from the hiring managers.

A recent report from consultants Challenger, Gray & Christmas Inc. showed that the number of planned layoffs at U.S. firms in June fell 39.3 percent, or 37,551 positions, from May, Reuters reported.

In addition, the number of people seeking unemployment aid last week fell by 14,000 applications to 374,000, its lowest level since mid-May, according to The Associated Press, and a new survey from payroll provider ADP showed that U.S. businesses in the private sector added 176,000 jobs last month.

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Friday, 06 Jul 2012 07:55 AM
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