Tags: transportation | airlines | bump-rate | david dao

Bump-Rate of Airline Passengers at Lowest Level Since '95

Image: Bump-Rate of Airline Passengers at Lowest Level Since '95
(AP Photo/Frank Rumpenhorst)

By    |   Tuesday, 08 Aug 2017 08:34 PM

The rate of airline passengers being bumped off airplanes is at its lowest level since 1995, NPR reported Tuesday.

The Transportation Department reported just one in every 19,000 passengers was kicked off an overbooked flight in the first six months of this year, the lowest rate since the government started keeping track in 1995.

The biggest decline took place between April and June. Physician David Dao was dragged off a United flight in April, and cellphone video of the confrontation sparked widespread public outrage over the way he was treated. His lawyer said he lost teeth and suffered a broken nose and a concussion after airport police officers pulled the 69-year-old father of five from his seat and dragged him down the aisle.

Complaints about airline service are up by 7.8 percent since last year, according to the same report, regarding a range of issues including flight problems, baggage, reservation and ticketing, refunds, customer service, disability access, and discrimination.

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The rate of airline passengers being bumped off airplanes is at its lowest level since 1995, NPR reported Tuesday.
transportation, airlines, bump-rate, david dao
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2017-34-08
Tuesday, 08 Aug 2017 08:34 PM
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