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United Airlines Flights Grounded for 2 Hours Because of Computer Glitch

Image: United Airlines Flights Grounded for 2 Hours Because of Computer Glitch
(Justin Sullivan/Getty Images)

By    |   Wednesday, 08 Jul 2015 01:44 PM

United Airlines flights were temporarily grounded on Wednesday because of a computer glitch, but resumed nearly two hours later.

The Federal Aviation Administration issued a grounding order for United Airlines around 8 a.m. Wednesday as result of a computer glitch. The airline resolved the issue and resumed flights at 9:47 a.m.

“We experienced a network connectivity issue this morning,” United announced in a statement. "We are working to resolve this and apologize to our customers for any inconvenience."

"An issue with a router degraded network connectivity for various applications, causing this morning's operational disruption . . . We fixed the router issue, which is enabling us to restore normal functions," the airline continued, according to CNBC.

United Airlines’ online flight statuses and information yielded error messages during the glitch, according the International Business Times.

"We could not process your request. Please see the message below and make revisions. We could not find flight details matching your request. Please verify the information and try again or contact Reservations and Information at 1-800-UNITED-1 (1-800-864-8331) elsewhere please use the local phone number for assistance,” United said.

The glitch delayed nearly 260 flights and canceled seven, said Reuters. United will rebook passengers’ canceled flights for free.

Disgruntled travelers took to Twitter to share their qualms and experiences:







United also grounded its flights because of “automation issues” on June 2, said Reuters. United Continental Holdings’ Inc.’s shares have been dropping since then.

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United Airlines flights were temporarily grounded on Wednesday because of a computer glitch, but resumed nearly two hours later.
united airlines, flights, grounded, computer, glitch
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2015-44-08
Wednesday, 08 Jul 2015 01:44 PM
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