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Jetblue Child on Wrong Flight: 5-Year-Old Sent to Wrong City, Mom Says

Image: Jetblue Child on Wrong Flight: 5-Year-Old Sent to Wrong City, Mom Says

JetBlue put a woman's 5-year-old child on the wrong flight home, causing panic, she said. (Matthew HINTON/AFP/Getty Images)

By    |   Friday, 02 Sep 2016 06:04 AM

A New York mother says JetBlue put her child on the wrong flight home from the Dominican Republic and presented her with a child she didn't know at JFK while her son went to Boston, the New York Daily News reported.

Maribel Martinez told the Daily News it took more than three hours for the airline to figure out what happened and locate her son, Andy, who was traveling alone.

"I thought he was kidnapped," Martinez told the Daily News. "I thought I would never see him again."

The mixup reportedly occurred with another child about the same age who should have been on the flight to Boston instead of Andy. That child's identity is unknown, and he was sent safely to Boston once the wrong-flight issue was discovered, the Daily News said.

Andy was put on the next flight to JFK from Boston and reunited with his mother later that day.

Martinez has hired a lawyer to take legal action against JetBlue.

"I was freaking out," she told the newspaper. "I didn’t know if he was alive. I still haven’t stopped crying."

JetBlue refunded Martinez's money and gave her a travel voucher for future flights, but she told the Daily News it didn't matter because she'll never fly with them again.

A JetBlue spokeswoman told the paper they are reviewing the incident to take steps to prevent an unaccompanied child from getting on the wrong flight again.

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A New York mother says JetBlue put her child on the wrong flight home from the Dominican Republic and presented her with a child she didn't know at JFK while her son went to Boston, the New York Daily News reported.
jetblue, child, wrong, flight
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2016-04-02
Friday, 02 Sep 2016 06:04 AM
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