Tags: iOS 10 glitch | Apple

Apple Issues Fix for iOS 10 Glitch That Disabled Devices

Image: Apple Issues Fix for iOS 10 Glitch That Disabled Devices

Months before a glitch that rendered devices useless was discovered, Apple Senior Vice President of Software Engineering Craig Federighi spoke about the new iOS 10 at the Apple Worldwide Developers Conference in San Francisco about the update's advanced functionality. (Tony Avelar/AP Photo)

By    |   Tuesday, 13 Sep 2016 05:26 PM


Apple has already issued a fix to its brand new iOS 10 update after a number of users including tech journalists tweeted about their devices being disabled. The glitch sent users to iTunes and suggested resetting their phone to factory settings, reported Variety.

When the update first became available, reports started trickling in on Apple’s Twitter feed about phones being “bricked,” or becoming unusable after being updated. Apple later released a statement about the fix: “We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers.”

Users who experienced problems can connect to iTunes through their computer and resume the update process, which should restore function to the device, according to The Verge. If a problem persists, AppleCare representatives can help customers resolve it, Apple stated.

The glitch affected some tech journalists, including CNet’s Shara Tibken, whose phone was briefly bricked. Tibken said it took three hours to get her phone operational, but lauded Apple for its frequent updates and suggested waiting a few days before updating to make sure any glitches are fixed.

Apple has touted the iOS 10 release as the biggest ever. The software requires a gigabyte-sized download to install and includes new features for making payments in Messages, suggested emojis as you type, and a newly designed Apple Music app. There are also updates for using Siri with apps and more places to use 3-D Touch within apps.

iOS 10 is not the first update to cause problems for Apple device users. According to Fortune, the iOS 9.3 update in March locked some users out of their older devices and iOS 8.0.1 had to be pulled after multiple problems were reported by users.

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Apple has already issued a fix for a glitch to its brand new iOS 10 update after a number of users including tech journalists tweeted about their devices being disabled.
iOS 10 glitch, Apple
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2016-26-13
Tuesday, 13 Sep 2016 05:26 PM
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