The Obama administration is soon expected to unveil additional protections to ensure homeowners are treated fairly and consistently under its mortgage relief program.
The policies, outlined in a draft Treasury Department document obtained by the Associated Press, would address long-standing complaints from housing counselors. They have cited cases of lenders continuing with foreclosures while homeowners were being evaluated for help. That practice would be banned under the new rules. Borrowers rejected from the program would also have 30 days to appeal the decision.
A Treasury spokeswoman could not immediately be reached for comment.
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