Tags: US | GM | Recall | Website

US: GM's Recall Website Gave Incorrect Information

Sunday, 03 Aug 2014 12:38 PM

General Motors Co.’s website set up to give consumers quick information on recalled cars has been providing inaccurate information, the U.S. Transportation Department said Friday.

When consumers entered their vehicle identification number to determine whether their automobile was subject to recall, some were erroneously told no, according to a statement issued by the National Highway Traffic Safety Administration Friday. An error caused that message for vehicles where recalls existed and parts weren’t available.

NHTSA told consumers to check the GM website after 5:30 p.m. New York time Friday for accurate information. GM said in a statement that the company was making necessary changes to the site and that those with questions should call customer service.

The largest U.S. automaker has recalled nearly 29 million vehicles in North America in 2014, breaking a single-year record for most recalled cars in the U.S. The Detroit-based company has stepped up the pace of recalls as it faces multiple investigations for its slowness in calling back 2.59 million small cars with ignition flaws linked to at least 13 deaths.

© Copyright 2017 Bloomberg News. All rights reserved.

 
1Like our page
2Share
Companies
General Motors Co.'s website set up to give consumers quick information on recalled cars has been providing inaccurate information, the U.S. Transportation Department said Friday.
US, GM, Recall, Website
175
2014-38-03
Sunday, 03 Aug 2014 12:38 PM
Newsmax Inc.
 

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

NEWSMAX.COM
MONEYNEWS.COM
© Newsmax Media, Inc.
All Rights Reserved