US to Probe Web-Traffic Disputes Among Netflix, Comcast

Friday, 13 Jun 2014 12:58 PM

 

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The U.S. Federal Communications Commission will look into disputes among Comcast Corp., Netflix Inc. and Verizon Communications Inc. over how Internet traffic is handled, a person familiar with the matter said.

The agency wants to know more about arrangements between the companies, said the person who spoke on condition of anonymity because the probe hasn’t been made public.

Netflix, an online movie and TV company, has been in a war of words with some Internet service providers including Verizon and Comcast about who to blame when consumers have trouble watching “Orange Is the New Black” and other shows.

Broadband providers and Netflix are arguing over how traffic is routed from the time it leaves Netflix servers to when it reaches viewers’ homes.

The video-subscription company previously agreed to pay Comcast and Verizon so viewers can get faster speeds.

Netflix has said in its monthly ISP Speed Index that broadband providers adopting its Open Connect direct-delivery service to manage the flow of content consistently offer the best customer experience. Verizon and Comcast are not Open Connect partners, the company has said.


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