Howard Dean: Tough Road to Meet Obamacare Website Repair Deadline

Friday, 08 Nov 2013 02:11 PM

By Wanda Carruthers

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The Obamacare rollout is "faulty," former Vermont Gov. Howard Dean says, and it's going to be tough for the Centers for Medicare and Medicaid Services to meet its deadline for website repair.

"The rollout was faulty," Dean, also former head of the Democratic National Committee, told MSNBC's "Morning Joe" Friday. "They set an artificial deadline of Dec. 1. In my experience in tech rollouts, it's going to be tough."

Obamacare's bumpy start is due primarily to technical problems, Dean, a former Democratic National Committee chairman, maintained, saying experience taught him they are all "screwed up."

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"The reason the rollout was faulty is the tech problems. I have been through a lot of rollouts, not all healthcare. They are all screwed up.

"My rule on this stuff is, in general, in these big tech rollouts, it takes twice as long as they told you. It costs twice as much as they told you. And often you have to do it twice," he said.

There's a difference between the creation of software and its implementation, Dean noted. He said the problem was that this time it happened "in the biggest tech rollout in the history of the world."

"We are incredibly innovative and wonderful in creating software. Not so good at installing it. It happens again and again and again. The problem is, this happened in the biggest tech rollout in the history of the world," Dean said.

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