OnStar Changes Policies Over Privacy Concerns

Tuesday, 27 Sep 2011 02:54 PM

 

  Comment  |
   Contact  |
  Print   |
    A   A  
  Copy Shortlink

ALBANY, N.Y. — The OnStar automobile communication service used by 6 million Americans is changing its policies after privacy issues were raised over keeping former customers connected and collecting data on driving habits.

The service said Tuesday that customers' concerns prompted the change.

"We realize that our proposed amendments did not satisfy our subscribers," OnStar President Linda Marshall said. "We listened, we responded and we hope to maintain the trust for our more than 6 million customers."

"We regret any confusion or concern we may have caused," she said.

OnStar will no longer maintain its two-way connection with a customer even after the service is discontinued. Customers will also no longer have to take action to "opt out" of the data collection system once they drop the service.

U.S. Sen. Charles Schumer of New York said he was more than concerned when he heard of OnStar's policy last week. He called it "one of the most brazen invasions of privacy in recent memory" and called for a federal investigation into the business practice.

"OnStar's decision is the right one and sets a good precedent for the future," Schumer said Tuesday. "This announcement puts decisions about personal privacy back where they belong, in the hands of individuals ... I applaud their responsiveness to our concerns."

Under OnStar's new policy, former customers will be able choose to stay connected. OnStar says that could allow urgent information about disasters and recalls to be transmitted. It would also help planning for future services, according to the company.

While OnStar is collecting information on the driving habits of customers and ex-customers who choose to stay connected, it said it hasn't sold or shared any of the data with other companies and has no plans to do so.

© Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

  Comment  |
   Contact  |
  Print   |
  Copy Shortlink
Around the Web
Join the Newsmax Community
Please review Community Guidelines before posting a comment.
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
 
Email:
Country
Zip Code:
Privacy: We never share your email.
 
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
Around the Web
Top Stories
You May Also Like

Wash. Examiner's York: Will Obama Defy Congress on Gitmo?

Monday, 22 Dec 2014 22:33 PM

President Barack Obama is again talking about closing the U.S. terrorist detention facility at Guantanamo Bay Cuba, whic . . .

Jan Brewer on Obama: 'Not Very Nice' and 'Big Disappointment'

Monday, 22 Dec 2014 22:26 PM

Outgoing Arizona Gov. Jan Brewer pointed another finger at President Barack Obama in an interview Monday. Brewer, a Repu . . .

House Oversight Panel to DHS: White House Needs Better Fence

Monday, 22 Dec 2014 20:10 PM

House lawmakers are pressing Homeland Security Secretary Jeh Johnson for details on how his department is going to boost . . .

Most Commented

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

 
NEWSMAX.COM
America's News Page
©  Newsmax Media, Inc.
All Rights Reserved