Tags: we | dont | sell | junk food | mcdonalds

'We Don't Sell Junk Food,' McDonald's CEO Tells 9-Year-Old Critic

Thursday, 30 May 2013 07:17 AM

By Alexandra Ward

McDonald's CEO Don Thompson defended his brand last week when a 9-year-old girl confronted him about the restaurant's lack of healthy options for kids, telling her "We don't sell junk food."

Thompson fielded the girl's question at the company's annual shareholders meeting last week.

"We don't sell junk food, Hannah," Thompson told her, adding that his kids grew up eating McDonald's and also enjoy dining at home. "We provide high-quality food. We always have; it's real beef, it's real chicken, it's real tomatoes, real lettuce, real fruit, real smoothies, real dairy, real eggs, and we do it in a way that is also affordable."

Urgent: Is Obama Telling the Truth on IRS, Benghazi Scandals?

One of the nation's most popular fast-food chains, McDonald's has taken steps recently to offer healthier menu items, such as the new Egg White Delight breakfast sandwich.

But health experts are not impressed. A doctor who attended last week's meeting voiced his concerns to Thompson.

"My medical and public health colleagues have repeatedly acknowledged the science — I think McDonald's-style fast food and the fast food practices [contribute] to the decline in children’s health and McDonald’s has yet to make substitute changes," the doctor, Andrew Bremer, said to Thompson.

McDonald's has also struggled with its reputation for customer service recently. According to a survey last month, a growing number of patrons are complaining about customer service, to the point that a top executive declared last month that "service is broken" throughout the chain.

McDonald's said 1 in 5 customer complaints nowadays are related to friendliness issues, with the top irritant being that employees are rude, according to a webcast the restaurant's executives held with franchise owners last month.

Urgent: Is Obamacare Hurting Your Wallet? Vote in Poll

Following a period of declining sales, McDonald's installed Jeff Stratton, formerly the company's global chief restaurant officer, as president, with the renewed goal of improved customer service.

"The new leadership has decided to focus on customer satisfaction as a real driver for us to build the brand and build sales," one McDonald's franchisee told the Wall Street Journal. "So for us to maximize the potential that's out there, we've got to be the leader in guest satisfaction."

Related stories:

14-Year-Old Burger from McDonald's Discovered in Coat Pocket Looks Edible

McDonald's Free Burgers for Charles Ramsey Now Being Served for a Year

Olympic Chief: McDonald's, Coke Sponsorships Questioned

© 2015 Newsmax. All rights reserved.

Around the Web
Join the Newsmax Community
Please review Community Guidelines before posting a comment.
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
Zip Code:
Privacy: We never share your email.
Hot Topics
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
You May Also Like

Glassdoor: 25 Best Jobs in America for 2015 Topped by Tech, Healthcare

Wednesday, 28 Jan 2015 20:19 PM

Glassdoor has released its inaugural report 25 Best Jobs in America for 2015, and jobs in technology, healthcare, and pr . . .

Ludacris Custody Battle: Rapper Wins Full Custody of 13-Month-Old Cai

Wednesday, 28 Jan 2015 19:37 PM

In a custody battle for his daughter, rapper and actor Ludacris, whose real name is Chris Bridges, has been granted full . . .

Easter Island Mystery Solved? Research Suggests Cause of Demise

Wednesday, 28 Jan 2015 19:13 PM

New research is shedding light on the Easter Island mystery concerning what caused the downfall of the natives of the is . . .

Top Stories

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

America's News Page
©  Newsmax Media, Inc.
All Rights Reserved