Joe Cantrell said his innocent attempts at price matching got him banned from Walmart for life, but the discount giant, though, claims the former professional wrestler threatened its employees.
Cantrell, who described himself as a loyal Wamart customer, told WNXV-TV
he was in the San Tan Valley, Ariz. Walmart to get ornaments from the family Christmas tree earlier this month when he was arrested.
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He has been using coupons and advertisements to ad match items at Walmart to save money because injuries prevented him from wrestling. Cantrell said when an employee told him recently he could no longer do it, he complained to management.
Walmart's website states, with some exceptions, that if a customer finds an item at a lower price from a competing store, it will match the price at the register.
Cantrell told WNXV-TV when he returned to the store Dec. 2, he was arrested and given a documents stating he was banned from all Walmart facilities around the world for life.
"I was handcuffed, humiliated and embarrassed in front of everybody at Walmart," Cantrell said.
Walmart said in a statement released Tuesday that Cantrell was not arrested for matching prices. He was arrested because he threatened an employee during his complaint.
"The safety of our associates and customers is our top priority, and we find threats of violence unacceptable," the Wal-Mart statement said. "This customer threatened our associate with bodily harm. Out of abundance of caution, local law enforcement was contacted. Due to continuous threats of violence, the customer is no longer welcome at the store."
Cantrell told KNXV-TV that he faces threatening, intimidation and disorderly conduct charges but has asked for the store's video recording of the incident, which he believes will vindicate him.
"I have never threatened anybody in my life because I have too much to lose," Cantrell said in response to Wal-Mart's claims. "My kids mean the world to me. If I threaten somebody that puts my family in jeopardy."
Wal-Mart employees who knew Cantrell, who would shop at that store on a daily basis, told them that the man often tried to use expired ads to price match and the store would at times make exceptions for him.
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