Tags: delta | glitch | cheap | tickets

Delta Glitch on Website Lets Passengers Buy Tickets for Cheap

Friday, 27 Dec 2013 11:31 AM

By Morgan Chilson

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A glitch on Delta’s website gave some visitors a belated Christmas gift when they were able to book fares for as low as $6.90 roundtrip to Hawaii, and the company has said it will honor the incorrect prices.

The cheap prices occurred for about two hours beginning about 10 a.m. EST.

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Eric Gesimondo, a college student graduating in January, grabbed a round-trip ticket to Hawaii from Boston that cost him $68. And $61 of that was taxes.

“I’m so broke; this is a miracle,” Gesimondo, 21, who has never been to the islands, told Bloomberg News. “It’s a little graduation gift.”

Others snagged $25 round-trip flights across the country, Bloomberg said.

"People just go wild. People have been bragging about booking six first-class tickets to Hawaii," George Hobica of AirfareWatchDog.com told The Associated Press. "People hate the airlines so much that when this happens, they say: I'm going to get back at you for the time you broke my suitcase and didn't pay for it.”

Hobica tweeted:

Other airlines have had computer glitches like this, too, including United Airlines in September, where customers bought tickets for $5 or $10.

The AP said the Department of Transportation has new rules in place that make the airlines honor the fares if mistakes occur.

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