Tags: delta | ceo | gives | up | seat

Delta CEO Gives Up Seat on Overbooked Flight to Frazzled Mom

Wednesday, 26 Jun 2013 09:17 AM

By Alexandra Ward

Delta CEO Richard Anderson gave up his seat on an overbooked flight to Georgia earlier this month to a frazzled mother trying to get to Atlanta to pick up her diabetic daughter from summer camp.

Bad weather delayed Jessie Frank's June 13 flight from Washington, D.C., to Atlanta a handful of times and she was eventually placed on a stand-by list with seven people in front of her. Frank was trying to make it to Georgia to pick up her 12-year-old daughter from a camp for kids with Type 1 diabetes, and worried she would be late.

She says she was surprised to hear the gate agents call her name and ask her to board. A man she assumed was an off-duty pilot escorted her and her luggage to her seat, according to ABC News.  

The man was Anderson, the Delta CEO, who ended up riding in the jump seat.

Urgent: Should the NSA Spy on Americans? Vote Here Now.

It wasn’t until the pilot announced that a "special guest" was riding on the flight that Frank realized the man who had helped her was Anderson.

"Suddenly I realized that 'familiar face' was not an off-duty pilot," Frank wrote in a Facebook post titled "An Open Letter to Delta CEO Richard Anderson." "It was you, the CEO of Delta, vaguely familiar from the safety video. It was you, Richard Anderson, who gave up your seat for me. It was you, the Delta CEO, who helped me with my bag. It was you, acting just like an ordinary Mr. Anderson, who showed me to my seat.

"You, Richard Anderson, the CEO of Delta, did all that for me, just an average, middle-aged, woman with, as far as anyone at Delta knew, no special reason to get home," Frank added. "But more importantly, it was all of your employees that day that did so much helping me to get home — and now I know why. Because Delta is led by you, Richard Anderson, a dedicated and inspiring leader who so clearly demonstrates, at his very core, that he leads by example, and does not set himself above all those who allow this airline to exist."

Many people took to Twitter to speak out about Anderson's compassionate act.

Editor's Note: Get the Navy SEALs Cap – Celebrate Our Heroes

Related stories:

Delta, Virgin Atlantic to Cross-Sell Tickets

Delta Leads Airline Rally After Boosting Margin Forecast

Delta Crew Humiliates Double-Amputee Marine Combat Vet

© 2015 Newsmax. All rights reserved.

Around the Web
Join the Newsmax Community
Please review Community Guidelines before posting a comment.
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
Zip Code:
Privacy: We never share your email.
Hot Topics
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
You May Also Like

Kentucky Senator Brandon Smith Wants Out of DUI With Immunity Law

Friday, 23 Jan 2015 19:20 PM

Kentucky state Senator Brandon Smith, arrested earlier this month on a DUI charge, is making an effort to get the charge . . .

School Bus Pentagram? Woman Outraged Over Satanic Brake Light Symbol

Friday, 23 Jan 2015 18:53 PM

A Tennessee woman is outraged after spotting what she says is a satanic pentagram formed by the brake lights on a school . . .

Rapper Tiny Doo May Face Long Jail Sentence Over Lyrics

Friday, 23 Jan 2015 18:10 PM

San Diego rapper Tiny Doo is facing a possible 25-year prison sentence for his violent song lyrics under a little-known  . . .

Top Stories

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

America's News Page
©  Newsmax Media, Inc.
All Rights Reserved