Tags: apple | store | employee | gizmodo

Apple Store Employees Detail Co-Workers' Trespasses to Gizmodo

Friday, 21 Dec 2012 03:26 PM

By Dale Eisinger

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They've been dubbed the "evil geniuses."
A tech website expose fed by Apple store employees contends their co-workers around the world — those masterminds behind the Genius Bar — can be incorrigible to the point of smashing gear for fun and stealing goods.
Gizmodo told about a Texas Apple store this summer where employees acted vindictively against customers. Employees stole bonuses, traded computers for alcohol, and destroyed iPhones for the fun of it. In the Gizmodo story, Apple is called the “white and aluminum demigod,” a menace of the workers there.
Now, more Apple employees have come forward to share tales of strange and wrongful behavior with Gizmodo. Allegations and confessions range from creating false cases for the repair of equipment belonging to friends and acquaintances equipment, to gaming Apple's system for free gadgets, to breaking things for the thrill of it.
Further, employees say store management is lax.
"They were generally in the office texting about their tragic lives, playing angry birds, on the floor texting, or hooking up with each other in the closets," one employee wrote to Gizmodo about his superiors.
One employee reported an employee stealing between $40,000 and $50,000 worth of iPhones. Elsewhere, there were widespread reports of sexual harassment.
Perhaps the most concerning incidents for customers were reports of employees sifting through the hard drives of computers brought in for repair.
“Employees are trained to remind customers that Apple is very serious about safeguarding customer info when performing data transfers to new machines or when collecting info for a Genius Bar repair," one employee wrote to Gizmodo.

"Fact is, one could stroll into the back of any Apple store and look up contact info for any customer worldwide, along with a list of products they own and serial numbers.”
Apple has not responded to the allegations.

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