An Amtrak train bound for New York City somehow took a wayward turn and ended up lost in the Philadelphia suburb of Bala Cynwyd, Pa., last week, leading to an investigation by the railway.
The Keystone 664, which had 130 passengers on board, departed from Philadelphia's 30th Street Station about 11:45 a.m. on Nov. 14 but traveled off Amtrak-operated rails, apparently missing a signal, Amtrak officials told WCAU-TV.
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The train rolled west along lines normally used by the regional rail system, the Southeastern Pennsylvania Transportation Authority. The train eventually stopped at SEPTA's Bala Cynwyd station in Montgomery County, Pa., just northwest of Philadelphia, officials said.
The train was supposed to go northeast into Trenton and Newark, N.J., eventually ending up at New York's Penn Station at 1:05 p.m. The Keystone service route started that morning in Harrisburg, Pa.
"An investigation was launched and the crew has been held out of work until they can be fully debriefed and additional training can be conducted," Amtrak Spokesman Craig Schultz told WCAU-TV.
SEPTA staff led the Amtrak train back to Philadelphia, where passengers were offered a ride on another train along the Keystone service route.
"They took us the wrong way out of Philly now we are stuck with no power and no way to get back to Philly," passenger Bridget Cook tweeted to the Amtrak Twitter account.
"Definitely they need to investigate," Jennifer Wallace, a passenger from Tampa, Fla., told WPHT-TV.
"I don’t think anybody should get fired but maybe disciplinary, definitely but they should look into it so it doesn’t happen again, be more cautious than anything."
The Keystone route is part of Amtrak's Northeast Corridor. It is the busiest and most profitable of the railway's services. In October, Amtrak ridership for the Northeast Corridor between Boston and Washington topped 1.4 million passengers, its second-best year despite loss of services because of Superstorm Sandy.
Ridership in the northeast corridor has outpaced air travel for the same region. Amtrak carried 31.6 million riders during 2013.
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