Tags: US | Delta | Facebook | Bookings

Delta to Allow Passengers to Book Through Facebook

Thursday, 12 Aug 2010 10:35 AM

 

Share:
  Comment  |
   Contact Us  |
  Print  
|  A   A  
  Copy Shortlink

Delta Air Lines Inc. said Thursday it's launched a new "Ticket Window" on Facebook that will allow passengers to book directly on the social media site.

It's the first time an airline has allowed customers to reserve flights on Facebook, although nearly all major U.S. airlines use Facebook and Twitter to promote sales.

Delta plans to expand the Ticket Window to other sites, including online banner ads from which customers could book directly.

The airline said the move, along with a redesign of its website delta.com earlier this week, is part of an overall effort to interact directly with its customers on the Web.

Big airlines like Delta, the world's largest, have been slower than their discount counterparts in catching the wave of social media. JetBlue and Southwest were the first to use social media for communicating with customers — dedicating staff to promoting their brands across cyberspace and dealing directly with individual complaints or complements on Twitter.

Delta, which is based in Atlanta, said there's still more changes to come on its website to make it more user-friendly. It's also working to improve the ease of use for its airport kiosks. It plans to launch an iPhone application within the next few weeks that will offer customers the ability to check in for flights, check flight status, review schedules, set a parking reminder, review frequent flier account balance and use electronic boarding passes in select cities.

© Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Share:
  Comment  |
   Contact Us  |
  Print  
  Copy Shortlink
Around the Web
Join the Newsmax Community
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
 
Email:
Retype Email:
Country
Zip Code:
 
Hot Topics
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
Around the Web
You May Also Like

Technology Firms Pledge Support for Open Source After Heartbleed

Thursday, 24 Apr 2014 08:44 AM

At least 10 large technology companies, including Google Inc., Facebook Inc. and Cisco Systems Inc., have pledged to inv . . .

Apple CEO Defies Skeptics With Sales Surge, Boosts Buyback

Thursday, 24 Apr 2014 06:15 AM

Apple Inc. Chief Executive Officer Tim Cook just bought himself more time to prove doubters wrong over the company's gro . . .

Facebook Leaves Mobile Concerns in Dust With Surge in Sales

Thursday, 24 Apr 2014 06:12 AM

Facebook Inc. was once mired in mobile-advertising doldrums. That was so 2012. The world's largest social-networking si . . .

Most Commented

Newsmax, Moneynews, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, NewsmaxWorld, NewsmaxHealth, are trademarks of Newsmax Media, Inc.

 
NEWSMAX.COM
America's News Page
©  Newsmax Media, Inc.
All Rights Reserved