Some Hotmail Users Report Missing E-mails

Saturday, 01 Jan 2011 07:21 PM

 

Share:
  Comment  |
   Contact Us  |
  Print  
|  A   A  
  Copy Shortlink

NEW YORK (AP) — Some users of Microsoft Hotmail are starting off the new year scrambling to get back e-mails of old. A chorus of frantic users has posted complaints on Microsoft's online forum that all of their messages have disappeared.

"Please help me get them back," wrote one user under the moniker 'Zacgore' in a post dated Saturday. "All my kids' info and pictures are in there!"

Others complain that the majority of the e-mail in their inboxes was sent to their deleted mail folders instead. It is unclear from the posts how widespread the problem is. The free Web-based e-mail service is the world's most used with about 360 million users, according to comScore Inc.

Windows Live support technicians have said in numerous threads that the Hotmail team is aware of the problem and working on a fix.

"At this point it appears to be a limited issue, and Microsoft is working with individual users who are impacted. We apologize for any inconvenience to our customers," Microsoft spokeswoman Catherine Brooker said in statement Saturday. She declined to disclose what caused the glitch.

Microsoft's forum contains 476 pages of complaints about lost and deleted e-mails that date back to early November.

© Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Share:
  Comment  |
   Contact Us  |
  Print  
  Copy Shortlink
Around the Web
Join the Newsmax Community
Please review Community Guidelines before posting a comment.
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
 
Email:
Retype Email:
Country
Zip Code:
 
Hot Topics
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
Around the Web
You May Also Like

Google to Collect Data on the Human Body

Friday, 25 Jul 2014 11:59 AM

Computer search engine giant Google is the latest high-tech company to launch inroads into the health field with a new m . . .

Researchers Practice Living on Mars - Without Leaving Earth

Thursday, 24 Jul 2014 19:05 PM

For the past four months, a team of researchers have been living in a mockup Mars habitat on a Hawaiian volcano practici . . .

German Astronaut: Image of Gaza Is 'My Saddest Photo Yet'

Thursday, 24 Jul 2014 17:08 PM

A picture of rockets in the skies over Gaza is "my saddest photo yet," German astronaut Alexander Gerst tweeted from the . . .

Most Commented

Newsmax, Moneynews, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, NewsmaxWorld, NewsmaxHealth, are trademarks of Newsmax Media, Inc.

 
NEWSMAX.COM
America's News Page
©  Newsmax Media, Inc.
All Rights Reserved