Consultant Warned of Obamacare Website Woes Months Before Launch

Tuesday, 19 Nov 2013 04:54 AM

By Elliot Jager

Share:
  Comment  |
   Contact Us  |
  Print  
|  A   A  
  Copy Shortlink
A private consultancy firm hired to anticipate problems with the healthcare.gov website told top Obama administration officials — in four briefings starting March 28 and ending April 8 — to run a "1.0 test version" of the site before rolling out the project for public use.

It also made plain that the lack of a single authoritative decision maker was hampering the orderly implementation of the project, according to The Washington Post.

The report by McKinsey & Co. warned of many of the glitches that have come to plague the site. It said there would be problems with the call-in centers if the online system was faulty and cautioned that inadequate testing would complicate efforts to repair problems that would be encountered after the Oct. 1 launch.

Department of Health and Human Services Secretary Kathleen Sebelius, Acting Administrator of the Centers for Medicare & Medicaid Services Marilyn Tavenner, and White House technology czar Todd Park all participated in the April 4 meeting at HHS headquarters. Mark Childress, then deputy White House chief of staff, was briefed on April 8.

They were told that the federal marketplace's design was undercut by "evolving requirements," lack of large-scale testing and revision, and the absence of a single decision maker who had an "end-to-end operational view" of the system — someone to guarantee that its diverse elements worked well together.

No one person was empowered to make changes or set criteria for success, the Post reported.
 
McKinsey staffers reviewed documents and interviewed federal employees. They did not review the computer code, provide technical assessments, or speak with insurers. And McKinsey did not explicitly forecast that the project's flawed design stage would impede its rollout, the Post reported.

Rep. Tim Murphy, R-Pa., who chairs the House Energy and Commerce Subcommittee on Oversight and Investigations, said it would appear that administration officials knew the system was more troubled than they let on.

"Despite assurances from Secretary Sebelius, Marilyn Tavenner and [Medicare & Medicaid Services official] Gary Cohen that all was well and on track with the launch of the Affordable Care Act, we now have documents dating back to April that call into question the assertions made to this committee," Murphy said, according to the Post.

Related Stories:

© 2014 Newsmax. All rights reserved.

Share:
  Comment  |
   Contact Us  |
  Print  
  Copy Shortlink
Around the Web
Join the Newsmax Community
Please review Community Guidelines before posting a comment.
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
 
Email:
Retype Email:
Country
Zip Code:
 
Hot Topics
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
Around the Web
You May Also Like

Time: Holder Opposes Data-Driven Sentencing

Thursday, 31 Jul 2014 10:50 AM

Attorney General Eric Holder opposes the current method of calculating the length of jail time for repeat offenders usin . . .

Andrew Napolitano: Obama's Executive Overreach 'Incompetent Madness'

Thursday, 31 Jul 2014 10:18 AM

President Barack Obama has vastly abused his executive discretion and so severely violated his oath of office that he  . . .

Karl Rove: Democrats Trumping Up Impeachment Talk

Thursday, 31 Jul 2014 09:10 AM

The left is ramping up talks of impeaching President Barack Obama even though Republicans have said it's not on their ag . . .

Most Commented

Newsmax, Moneynews, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, NewsmaxWorld, NewsmaxHealth, are trademarks of Newsmax Media, Inc.

 
NEWSMAX.COM
America's News Page
©  Newsmax Media, Inc.
All Rights Reserved