Wait a couple of days and then get up at 3 a.m. if you want a real shot at signing up for Obamacare. That's the advice of a hotline operator who spoke with radio talker Sean Hannity.
After President Barack Obama broadcast the toll-free number — for telephone signups for his signature healthcare program — Hannity picked up the phone and dialed it live on the air Monday.
After initially getting a recording, he finally made it to a live operator — Erling Davis of Panama City, Fla., who told Hannity the site likely would be down for nearly two days — 42 hours to be exact.
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During banter with Hannity, who told Davis she was on-air, she said she had received three weeks of training, and for one of the weeks she “couldn’t really do anything .”
She shared a script she is instructed to read to disgruntled callers:
“Thanks for your interest in the health-insurance marketplace. We are having lots of visitors trying to use our website right now. This is causing some glitches for some people trying to create an account or log in. Keep trying and thanks for your patience. You might have better success during off-peak hours like later at night or early in the morning. We’ll continue working to improve the site so you can get covered.”
Hannity then pushed the envelope, asking Davis questions likely beyond her pay grade: Did she know how much the website cost the American people? Was she aware the program would cost the average family $7,500?
Davis was a good sport and even elicited a cackle out of Hannity when he asked if she has spoken with anyone who liked the program.
“Um, not really,” she replied as Hannity chortled.
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