Tags: AS | Japan | Toyota

Toyota Chief Says Training Lapsed Amid Fast Growth

Thursday, 18 Mar 2010 07:51 AM

 

  Comment  |
   Contact  |
  Print  
|  A   A  
  Copy Shortlink

Toyota's training of workers to maintain quality control failed to keep up with the company's rapid growth, its president Akio Toyoda said in an interview with a major Japanese business daily.

Toyoda, grandson of the automaker's founder, said the problem became especially acute after Toyota's global production and sales topped 6 million vehicles in its fiscal year 2002.

Toyota's quality controls have been under fire after massive global recalls starting late last year for defective gas pedals, faulty floor mats and flawed braking affecting more than 8 million vehicles, mostly in North America.

"It has been tough and frustrating emotionally for me, but we must accept it as an inevitable," he told Japan's top business daily The Nikkei in a front-page interview published Thursday.

Toyoda was widely criticized for being invisible when the quality woes surfaced last year. He has appeared since then at news conferences in Japan. He attended a U.S. congressional hearing last month on Toyota's recalls.

He has also appeared on a Japanese TV news show, as well as on "Larry King Live" in the U.S.

Earlier this week, he wrote in his Japanese blog for the first time since the recall troubles hit, apologizing to customers.

Writing under his handle Morizo, he said Toyota will "take seriously, accept humbly and respond sincerely" to criticism.

In the Nikkei interview, he promised to beef up quality controls, including promoting non-Japanese employees, to better respond to different customer needs, to become a "small Toyota," instead of focusing on sales expansion.

Entering an alliance with other automakers was not a priority with Toyota, and strengthening networking with suppliers and dealers is more important, he said. The decision on recalls would still remain with officials in Japan, although Toyota plans to become quicker in responding to complaints from overseas drivers, according to Toyoda.

© Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

  Comment  |
   Contact  |
  Print  
  Copy Shortlink
Around the Web
Join the Newsmax Community
Please review Community Guidelines before posting a comment.
>> Register to share your comments with the community.
>> Login if you are already a member.
blog comments powered by Disqus
 
Email:
Country
Zip Code:
Privacy: We never share your email.
 
Hot Topics
Follow Newsmax
Like us
on Facebook
Follow us
on Twitter
Add us
on Google Plus
Around the Web
Top Stories
You May Also Like

Mali's Islamists Withdraw Cease-Fire Pledge

Friday, 04 Jan 2013 13:06 PM

Tens of thousands of Fatah supporters rallied in the Hamas stronghold of Gaza on Friday for the first time since they we . . .

Fmr. CIA Director Hayden: Iran Nuclear Crisis Gets 'Scarier'

Tuesday, 17 Jul 2012 18:11 PM

 . . .

Join Fmr. CIA Director for Special Iran Briefing, Assess the Danger

Friday, 13 Jul 2012 12:27 PM

 . . .

Most Commented

Newsmax, Moneynews, Newsmax Health, and Independent. American. are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc.

 
NEWSMAX.COM
America's News Page
©  Newsmax Media, Inc.
All Rights Reserved