Lee Gruenfeld

Aug 2, 2017
The primary focus of my consulting practice is helping technology companies help their customers, a process traditionally referred to as “tech support.” Along the way we’ve learned a couple of important things you might find useful.

Jul 10, 2017
If you ask how long a second is, there’s an easy answer. It’s not simple, but it’s easy. A second is how long it takes for radiation to transition 9,192,631,770 times between the two hyperfine levels of the ground state of the cesium 133 atom.

Jun 27, 2017
The tenth anniversary of the iPhone’s debut seems like a good time to resurrect a fond memory of mine: the three days I spent with Steve Jobs about two years after he was ousted from Apple.

Jun 1, 2017
Get rid of your clumsy mouse and get a track ball instead.

May 23, 2017
Hackers are always on the lookout for a new security patch from Microsoft.

May 16, 2017
You’re probably already aware of this massive ransomware attack, so let me get right to it and save the explanations for the end.

Apr 25, 2017
Open Internet activists are not Marxists and FCC Chairman Ajit Pai is not evil. Activists have legitimate concerns. Unlike starting a war or dropping a nuke, the consequences of a net neutrality policy threatening to go off the rails can be fixed. Let’s quit tearing each other’s heads off.

Apr 20, 2017
There’s a new sheriff in town as of Inauguration Day, and he’s got a new deputy who appears to be leading an effort to chip away the net neutrality rules that were adopted one year ago. The deputy is Ajit Pai, and he’s the new chairman of the FCC.

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